Privacy Policy
This support portal is operated by DiD (Diversified Infrastructure Design).
We collect and store personal information such as your name, email address, IP address, and ticket-related content for the purpose of:
- Creating and managing user accounts
- Responding to support, service, enhancement, and information requests
- Communicating updates related to submitted tickets
Your information is used only for support and operational purposes and is not sold or shared with third parties except where required to deliver services or comply with legal obligations.
Ticket data and associated personal information are retained for operational, auditing, and support history purposes.
You have the right to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.
For questions or requests related to your personal data, please contact:
This policy applies only to the DiD Support Portal.
